Privacy Policy

1. Information We Collect

Personal Information

  • Email address (for account creation and authentication)
  • Name (optional, for personalization)
  • Profile preferences and settings
  • Investment plan data (coins, amounts, notes)

Technical Information

  • IP address and geolocation data
  • Browser type and version
  • Device information and operating system
  • Usage analytics and interaction patterns
  • Session data and authentication tokens

Financial Data

  • Investment plans and portfolio tracking data
  • Cryptocurrency preferences and watchlists
  • Trading signals and recommendation interactions

Note: We do not store actual financial account information, passwords, or private keys. All investment data is for planning and tracking purposes only.

2. How We Use Your Information

  • Provide and improve our cryptocurrency analysis services
  • Personalize your experience and recommendations
  • Authenticate your account and maintain security
  • Send important service updates and notifications
  • Analyze usage patterns to enhance our platform
  • Comply with legal obligations and prevent fraud
  • Respond to customer support inquiries

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties.

We may share information only in these limited circumstances:

  • Service Providers: With trusted third-party services that help us operate our platform (hosting, analytics, email services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfer: In connection with a merger, acquisition, or sale of assets
  • Security: To protect our rights, property, or safety and that of our users

4. Data Security

We implement industry-standard security measures to protect your information:

  • Encryption of data in transit and at rest
  • Secure authentication using JWT tokens
  • Regular security audits and monitoring
  • Access controls and user permission systems
  • Secure cloud infrastructure with automatic backups

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Remember your login status and preferences
  • Analyze website traffic and user behavior
  • Improve our service performance and user experience
  • Provide personalized content and recommendations

You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Portability: Export your data in a machine-readable format
  • Opt-out: Unsubscribe from marketing communications
  • Restrict Processing: Limit how we use your information

7. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Account data is typically retained for 30 days after account deletion, unless longer retention is required by law.

8. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy.

9. Children's Privacy

SmartCoins is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we become aware of such collection, we will take steps to delete the information immediately.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of material changes via email or through our platform. Your continued use of SmartCoins after changes become effective constitutes acceptance of the updated policy.

10. Account Deletion

You have the right to request deletion of your account and all associated personal data at any time. This includes:

  • Complete removal of your user profile and account information
  • Deletion of all investment plans and portfolio data
  • Removal of usage analytics and activity logs
  • Erasure of any stored preferences or settings

🗑️ Request Account Deletion

To request deletion of your account and all associated data, please contact us using the information below. We will process your request within 30 days as required by applicable privacy laws.

📧 Email: privacy@smartcoinsapp.com

Subject: Account Deletion Request

⚠️ Important: Account deletion is irreversible. All your investment plans, portfolio tracking data, and preferences will be permanently lost.

11. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

Akili Group - Privacy Officer

Email: privacy@smartcoinsapp.com

Website: https://smartcoinsapp.com

Response time: Within 30 days

Last updated: 10/14/2025

© 2025 Akili Group. All rights reserved.